To contact KIDS DOC, call 1.800.KIDS DOC (1.800.543.7362). The KIDS DOC staff can help you schedule or reschedule appointments (option 3) at all Lurie Children's locations, complete regi​stration (option 4) and more. 

Already have an appointment?

To avoid delays on the day of your visit, be sure to register at least 24 hours before your scheduled visit by calling 1.800.KIDS DOC (1.800.543.7362). You may also register online.

If you are making an appointment for an international patient, please review our International Patient Services Department information​.

**If you are driving to an appointment at our main hospital, 225 E Chicago Avenue, between April 10 and May 12, please allow extra time to arrive and park. ComEd will be reconstructing a manhole near our driveway on Chicago Avenue to ensure safety. We will maintain access to our driveway and there will be one lane of traffic in each direction on Chicago Avenue, but we anticipate increased congestion. If you do not need valet services, we recommending entering the parking garage directly from Superior or Huron Street.

We are working closely with the City of Chicago and ComEd to minimize disruption to our patients and families, and we apologize for this inconvenience.

Have a General Question?

If you need to find a doctor or ask a general question, KIDS DOC pediatric nurses are here to help. Call us from 7:30 a.m. to 6 p.m. Monday through Friday and from 8 a.m. to 12 p.m. on Saturday. Call 1.800.KIDS.DOC (1.800.543.7362) and select option 3.

Preparing for You​r Appointment

What type of appointment are you prepari​ng for? Get more specific information about:

Are you preparing for a medical imaging appointment? Get more information about your medical imaging visit.

Still have questions about your appointment? Try reading our appointment tips from other parents to help guide you during your stay.

Parking Tips

Download our parking tips for families

Descarga esta información: Sugerencias para las familias acerca del estacionamiento y el transporte.

Sign Up for Appointment Reminders

You can now receive text message appointment reminders on your cell phone. Follow the directions below to sign up.

  1. Give your cell phone number to a Lurie Children’s staff member when making an appointment or at check-in.
  2. Once we have your cell phone number, text “KIDSDOC” to 622622.

Message frequency per user activity. Message and data rates may apply. Go to or e-mail for more information. To cancel texts, reply “STOP”.

Cancellations & Rescheduling

Call your doctor's office directly at least 24 hours in​ advance. It helps us, and it helps other families receive ti​mely​ care​. If you do not have your doctor's direct phone number, call 1.800.KIDS DOC (1.800.543.7362, option 3) to cancel or reschedule an appointment.

Convenient Care

With extended hours and walk-in service, Convenient Care offers same-day medical services for the unexpected illnesses on the 8th floor of our Lincoln Park Outpatient Center. Pediatricians provide treatment for non​-emergencies or non-life-threatening illnesses and injuries. Learn more about our hours and what we treat.